Polished

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Polished

Our Booking PolicyBefore booking, please take a moment to review the “About” section for full policy details, including deposits, cancellations, rescheduling, late arrivals, service timing, guest guidelines, and payment information.

Services

About

BOOKING POLICY

✨ Add-Ons
Select add-ons at time of booking to allow enough appointment time.

💳 Deposit
Deposits must be paid immediately after booking using the “Secure Your Spot” link.

⏰ Cancellations & Rescheduling
Changes must be made 24+ hrs in advance. Late cancellations = forfeit deposit. Same-day reschedules require a new deposit equal to 50% of service.

⌛ Late Policy
A 10-minute grace period is allowed. After 15 minutes, your appointment may be canceled with deposit forfeited.

❗ No-Show Policy
No-shows = forfeit deposit and may require full prepayment before rebooking.

⏱ Service Notice
Service times vary by hair length, thickness, & condition. Excessive tangling/matting will require extra time and fees.

👥 Guest Policy
Only booked clients should attend unless approved.

💵 Final Payment
Remaining balance due at service. Cash, Zelle, debit/credit accepted.

Reviews

, Highest rated
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5 reviews
  • Johnae wright
    ·

    Amazing service
    Really cares about her clients hair health
    Very professional

  • Lee
    ·

    Reliable, professional and expertise service. Need your locs re-tied. Raquel does an excellent job on locs.

  • Victoria
    ·

    Kells has been doing my grand daughters hair for 7 years. I am always pleased with her professionalism and creative styles. And most of all her prices are super reasonable.